Skip to main content
Camsoda Support Help Center home page Camsoda Support
  1. Camsoda Support
  2. User FAQ

User FAQ

Purchases, Tokens & Memberships

  • How can I purchase or add tokens?
  • How can I upgrade my membership to Premium?
  • How do I raise my purchase limit?
  • Why should I confirm my account / cards and how can I do it?
  • My purchase was declined - what can I do to fix it?
  • Where can I see information about my billing and tokens preferences and history?
See all 8 articles

Interacting with Models

  • How do I find models while navigating the homepage and/or using search filters?
  • How do I add models as friends?
  • How do I navigate a model's chat room?
  • How do I send private messages?
  • Why join a fan club?
  • How can I activate a Lovense toy with a model?
See all 11 articles

Your Media Collection

  • My media collection is extensive - can I sort or filter it?
  • How can I purchase media? (videos and photos)
  • How can I order custom media from a model?
  • How can I purchase Golden Ticket Show recordings?
  • How can I get private show recordings?
  • How can I get public show recordings?
See all 13 articles

User Account Settings & Management

  • How can I manage my general user account settings?
  • How do I follow models and can I be notified when they go online?
  • What is Invisible Mode?
  • How do I set or update my notification preferences?

Troubleshooting

  • General Troubleshooting
  • I'm having issues playing streams. What should I do?
  • I can't chat in public rooms - how do I fix it?
Camsoda Support
Español (Colombia) Français